Job Posting CLOSED
Personal Banker - Vero Beach
The Personal Banker will be crossed trained for both
Customer Service Representative and Teller duties. This position will
participate in the daily operations of the branch; including but not limited
to, assisting customers with account management and other financial services
needs and providing timely and efficient completion of client transactions while
maintaining accurate records and thorough handling of all monies assigned. This
position will proactively participate in the sales/quality referral process of
the branch as directed by management.
At Marine Bank and Trust, we are looking for people who want more than a
job--who want to make a positive difference in the communities where we live and
serve.
This position requires National Mortgage Licensing System (NMLS) registration
under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be
subject to the required registration process, which includes a criminal
background and credit check. Failure to meet or maintain any of the NMLS
registration requirements, including maintaining a satisfactory criminal and
credit record, may result in a rescission of your offer or termination of
employment.
Duties:
· Provide exceptional customer service promptly and
efficiently processing customer transactions, opening and servicing of new and
existing accounts, addressing inquiries, and problem resolution, in accordance
with bank policies
· Promote and advise on the bank's products and
services
· Prepare individual daily balance of teller cash
transactions as well as other reports as necessary
· Have a developed rapport with the customer base,
greet by/use name, have knowledge of account ownership, be responsive and
timely with correspondence and problem resolution, and display a caring
attitude
· Maintain a position of trust and responsibility
by keeping all customer business confidential
· Maintain a well-developed working knowledge of
the complete line of products and services offered, taking responsibility to
keep up to date and request assistance for further development needs. Must
comply with BSA/AML/OFAC and CIP regulations and guidelines
Basic Qualifications
One – three years of experience or
commensurate training in retail activities, including sales and cash handling
High school diploma or equivalent
Preferred Skills/Experience
·
Knowledge of retail banking product philosophy,
policy, procedures, documentation and systems
·
Customer service and interpersonal skills
·
Effective selling, cross-selling and referral
skills
·
Mathematical, problem-solving, and negotiation
skills
·
Effective verbal and written communication
skills
·
Strong interpersonal & relationship building
skills
·
Previous experience in a financial sales
representative oriented role
Above average computer skills including
Microsoft Word, Excel, Access, outlook & Internet Explorer.